WYATT HOSPITALITY CONSULTANTS

HELPING YOUR SERVICE BUSINESS SUCCEED

WYATT HOSPITALITY CONSULTANTS

HELPING YOUR SERVICE BUSINESS SUCCEED

OUR CHALLENGE

We want the challenge of turning around your struggling B&B, Boutique Hotel or Lodging, and help give you an edge with our guidance and expertise in the industry.

CONSULTING SERVICES

Elevate your standards. Strengthen your weaknesses.

  • Front of House & Service Standards
  • Food quality, Variety & Presentation
  • Menu Development
  • Kitchen and Hygiene Standards
  • Room Appearance & Housekeeping
  • Marketing, Media & Exposure
  • Staff Training
  • Custom package from above services
  •  Full service package, all of the above
  •  Each service comes complete with overview and training/operations manual

MEET THE WYATTS

Extensive experience, perfect team.

Ray

ray

Owner / Chef & Service Specialist

Alyssa

alyssa

Owner / Product Analyst Expert

OTHER SERVICES

Consulting is not all we do…. Our talents also extend to the following:

RELIEF MANAGEMENT

‘All work and no play makes Jack a dull boy.’

You need to get away but how could you possibly have the confidence to leave someone else to manage it all?

Don’t worry. We’ve got it!

We will run your establishment to the standards and quality that you have set in place, enhancing your guest experience and allowing you the peace of mind to fully enjoy your well-deserved time away.

PROPERTY SITTING

Sometimes the doors are locked, but the lights still need to be on.

Maybe Fido needs some company and the plants won’t water themselves.

We can be on site for all of your house, business and pet needs and be available for you 24/7 allowing you to check in at any time or simply pass a message onto Fido.

START UP TRAINING

Now that you have all the bright and shiny new tools, let us show you how to use them.

The start-up of a business is one of the most thrilling times but so much can be overlooked and before it’s too late, the foundation can slowly begin to crumble.

Start off strong using our knowledge and experience of the industry.

With full service training and advice for all aspects of your new business we will get you moving in the right direction fast.

WHAT CLIENTS SAY

As the owners of the award-winning Rivertown Inn, we were fortunate enough to work with Ray and Alyssa Wyatt for many years. As our chef Ray created exquisite, beautiful dishes that are still being talked about. The weekly cooking classes Ray led resulted in a cult following; they sold out consistently, as did the wine dinners he so masterfully created. Exquisite taste and class, an uncompromising standard of excellence, attention to every detail...hospitality like this is rare. Working with this remarkable team changed the culture at our inn: Ray's kitchen is always efficient, spotless and organized Ray and Alyssa are a dream to work with; energetic, team-building and sophisticated yet down-to-earth and absolutely approachable. I assure you a finer, more quality-oriented team cannot be found. Ray and Alyssa know world class cuisine, but they're real. 5 star or down home...they'll execute with style, efficiency, quality and - without question - lots of fun.

Jeff and Julie Anderson
, Owners @ Rivertown Inn, Stillwater Minnesota

Their high level of commitment and motivation are exceptional. They have assisted me with projects that I have wanted to implement and also have brought fresh ideas and inspiration. They are well travelled and have an incredible openness that would enhance the quality of any organization especially in the service and hospitality industry.

Lisa Mirande-Lind
, Owner/Managing Director @ Mkoma Bay Tented Lodge, Tanzania

Although they were only here for a short time they managed to accomplish an amazing amount. Ray's new recipes are delicious and the chefs and I were thrilled with what they learned and the beautiful plating of each dish. He managed to turn our cuisine from 3 star into 5 star! Alyssa was a great help with our marketing and really opened our eyes as to the power of Facebook and what a valuable tool it can be for the marketing of our Lodge.

Louise Horsfall
, Director @ Lake Shore Lodge, Tanzania

Thank you so much for being extraordinary Inn Sitters - As Innkeepers now for four years, we really never had the opportunity to get away during our peak season even though we really needed it. Thank you for arriving a few days early to get to know us, see our system of services, jumping right in to take charge -which was so much more than we expected, we loved it! Your expertise, professionalism, patience and keen understanding of providing outstanding service is just what we needed. Ray's talents as an accomplished chef and Alyssa's genuine interest in people really made the difference with our house full of guests, given their needy requirements. You were both personable, fun-loving and a good read of people- which really counts - You were easy to work with, flexible and available at all times. Thank you for resolving problems on site, while we were away enjoying vacation time. Not once did not bug us with nuisance details while we were having fun in the sand and on the beach. We greatly appreciate the unique recipes you shared about overnight preparations; and providing ideas on advancing our service offerings - Actually, we've already incorporated many these great suggestions in our future. Upon our return from vacation, you offered a professional review, thoroughly written as a hand-over to help us pick up where you left off, which was more than we had expected. Loved it! Please note that our guests have already written a number of outstanding reviews on Trip Advisor during your inn sitting period. Thank you for continuing with what we represent - On behalf of Angie, myself and Sinbad- our family, we greatly appreciate and thank you for a stellar performance. Love you both. We want you back- soon, real soon!

Mell & Angie
, Innkeeper/Owners @ Welcome Inn Manor Bed and Breakfast, Chicago

Ray and Alyssa are a very personable couple who amazed us with a seamless and easy interim innkeeper experience. Their experience around the world including challenging assignments gives them a great sense of knowledge, experience, initiative and resourcefulness. Having run luxury resorts they come with an embedded heightened sense of how to delight guests and were specifically cited for their professionalism in some online reviews of our inn. We would most definitely recommend Ray and Alyssa to take care of your business allowing you to enjoy your time off knowing your business is in sound hands.

Eric and Leslie Wilson
, The Alpine Inn alpineinnhotsprings.com

OUR STORY

A WORLD OF EXPERIENCE…. LITERALLY.

We are a British & American dynamic duo with a combined 35 years in the hospitality industry in seven countries and four continents!

Our adventure together began in 2000 when our paths crossed in Australia starting our joint journey on the hospitality roller coaster that we are on today. So far it’s been quite a ride with a vast repertoire of jobs!

Hold on tight, here we go….

  • Teaching culinary education at the Arts Institute International
  • Business Development Management for North Americas largest Tour Operator
  • Starting and running our own fine dining catering company
  • Extensive property sitting at a B&B in Azé France
  • Consulting at luxury lodges in Botswana, Kenya and Tanzania.
  • Years of cooking classes and wine pairing dinners at an award winning B&B in Minnesota
  • Property inspections for high end travel in top destinations from Central America to Canada
  • Many TV cooking segments and nationwide cookware sales for shopNBC
  • Running a Yurt Hotel in Spain
  • Extensive staff training at a coastal lodge in Tanzania
  • Caretaking a 12th century castle in Burgundy France
  • Multiple years managing the only Relais & Châteaux Safari lodge in Kenya

…………just to mention a few!

 

Let our world of experience help you.

CONTACT US

Please take a moment to contact us so we can begin your journey to elevate your business.

Using the text box below, specify the services that you are interested in and any other questions you may have.

All contracts, packages and pricing are tailored to your specific needs on individual basis.

 

ray.alyssa@wyatthospitality.com

Please enter your contact details and a short message below and we will answer your query as soon as possible.